FAQ's

 

WHAT'S IN YOUR SOAP? 

You can find everything you need to know about our ingredients and process HERE.

HOW LONG WILL A BIG BAR LAST?

Our soap bars are formulated to last a long time as long as you keep them dry between uses. Most of our customers say a BIG BAR lasts them between 4-5 weeks. You can increase the life of your soap bar by putting it on some kind of a soap dish that allows it to drain and allows air to circulate under the bar.  

We have Reclaimed Wood Soap Dishes that work well.

Reclaimed Wood Soap Dish - Island Thyme Soap Company

DO YOU USE PALM OIL IN YOUR SOAP?

Yes.  We tried to formulate the same quality bar without it and frankly, we found it to be an inferior product. But also we found a solution. We source organic and sustainable palm oil from a family-owned farm in South America.  We also believe the more the market demands palm oil that is grown responsibly in a sustainable manner without destroying wildlife habitat, the sooner the market will make it happen in Indonesia and SE Asia.

ARE YOUR SOAPS VEGAN?

Yes, with the exception of the men's wet shave soap. Again we tried to formulate a classic wet shave soap substituting tallow, and found it to be an inferior product. We continue to test formulations and recipes. Our tallow is responsibly sourced.

I HAVE NUT ALLERGIES. CAN I USE YOUR PRODUCTS?

We're glad you asked. We have an entire page dedicated to this topic HERE.

ARE YOUR PRODUCTS CRUELTY FREE?

We never test our products on animals. That's what family and friends are for! We responsibly source our materials and will never knowingly purchase from any supplier or manufacturer who participates in any form of animal testing or cruelty. We are also owned by a couple of rescue cats.

ARE YOU A SOCIALLY CONSCIOUS COMPANY? 

Yes!  Every BIG BAR of soap we sell helps save elephants in Sri Lanka!

WHY SHOULD I SPEND $10 ON A BAR OF SOAP? I CAN BUY A BAR OF SOAP AT THE GROCERY STORE FOR $1? 

What you buy at grocery or drug stores probably isn't really "soap." It's likely detergent. Check the label for the quality of the ingredients.  Can we make a cheaper bar of soap? Sure. But not with all the luxury ingredients we choose for our recipes. And we could add cheap synthetic detergents like commodity bars do to create more bubbles and lather, but we choose not to. We worked with our a variety of oils and butters until we got the formulation just right and don't need to add synthetic surfacants to create more bubbles and creamy lather.. We don't want to out those harsh ingredients on our skin, why would we expect our customers to?

Read about True Lies and True Soap in this blog post!

DO YOU SELL YOUR SOAP WHOLESALE TO OTHER STORES?

Yes we do!  Visit our Wholesale Page for information.

DO YOU MAKE WEDDING AND BABY SHOWER FAVORS?

Yes! We need a minimum of 8 weeks lead time and favors start at $1.50 per Oz plus packaging choice. Shoot us an email at info@islandthymesoap.com and let's brainstorm.

Have a question that wasn't answered here?  

There are lots of ways to contact us. 

Or give us a call at 1-866-LUV SOAP! (1-866-314-7627)