Subscription Box Terms & Conditions

Effective date: April 25, 2019

Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”).  If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at info@islandthymesoap.com

The TERMS OF SERVICE for the Subsciption Section of this website are the same as the rest of the website and can be found HERE.

Your privacy is very important to us and the PRIVACY policy can be found HERE

ISLAND THYME SOAP COMPANY LLC offers subscription membership plans (“Membership(s)”) pursuant to which you will receive regular shipments of our artisan curated PACKAGE FROM PARADISE. 

We offer a quarterly Membership payment plan.  YOU ACKNOWLEDGE AND AGREE THAT YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE YOUR MEMBERSHIP/ACCOUNT IN ACCORDANCE WITH THESE TERMS.  You understand that we will automatically charge your credit card on file for each applicable billing period until you cancel your Membership. 

You may cancel your Membership at any time by contacting us at subscriptions@islandthymesoap.com. or by logging into your account, scrolling down the the subscriptions dashboard, and clicking ‘cancel’ on the right side of the subscription you would like to terminate.  Cancellation requests must be received prior to the billing date of the Membership renewal, or else you will be charged for the then-current billing period. 

ISLAND THYME SOAP COMPANY LLC  may, from time to time in its sole discretion, offer certain promotional codes for discounts and other benefits. You may not transfer promotional codes or redeem them for cash, credit, or toward previous purchases.  Furthermore, you may not use promotional codes in conjunction with any other offer or promotional discount, and you must redeem promotional codes by the date published, if provided. Lost promotional codes cannot be replaced. You may only use one promotional code. Any promotional program may be terminated or modified by ISLAND THYME SOAP COMPANY LLC at any time in its sole discretion. Promotional codes are void where prohibited.

All sales are final and we do not allow returns or substitutions of products. Because this is an artisan curated box, supplies are very limited. We reserve the right to refuse or limit any orders and Memberships.  We may refuse any cancellation requests for products and orders in our sole discretion. We reserve the right to provide substantially similar products to fulfill your order. 

If you receive a damaged or incomplete order, please contact us at subscriptions @islandthymesoap.com within three [3] weeks of receiving your order.  We may offer any refunds or replacements solely in our discretion depending on product availability..

We are no longer responsible for damage to your order or risk of loss once we deliver your order to the common carrier for shipment to you. Title to your order passes from us to you at the time we deliver your order to the common carrier.  We reserve the right to choose any common carrier to ship your order to you.  We may not be able to have your order shipped to a post office box, to certain addresses or on certain days. 

You authorize ISLAND THYME SOAP COMPANY LLC and its payment processor to charge your payment card for all purchases you make, including automatically during each billing period for your Membership.  You are responsible for providing us with complete and accurate personal and payment account information, and for keeping such information up-to-date.  We may, in our sole discretion, cancel your payment at any time by providing notice to you through the contact information you have provided us in your account (such as your personal email address) or by a notice when you attempt to make a payment. We may cancel a payment or prevent you from making future payments for any reason, including, without limitation, (a) if you attempt to use the Services in breach of any applicable law or regulation; (b) if we suspect fraudulent, unlawful or improper activity regarding a payment; or (c) if you breach any of these Terms of Use or our Privacy Policy.

Members enjoy free shipping and depending on the shipping address, you may be charged sales tax.